Why DevOps Was Built for SaaS — And Why AI Needs a New Operational Model
If you’ve worked in software delivery for any length of time, you’ve seen how SaaS has changed the way you function. Cloud-first apps brought speed, flexibility, and when paired with DevOps practices, they enabled more predictable release cycles. For testers and QAs, that rhythm quickly became second nature. However, AI-native systems don’t play by those rules. Models can adapt, evolve, and change behavior without a single code push, shattering the assumption that nothing moves unless someone ships it. Research shows that 76% of developers already use or are planning to use AI tools in their development process. But 27% of testers said they don’t know what they’ll be doing in five years (up from 17% in 2024), suggesting a lack of confidence in long-term stability within QA. In this blog, we’ll explore the core differences between SaaS and AI-native systems, the reasons traditional delivery pipelines are breaking down, and what an AI-native approach to softwa...